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Privacy Policy

Last Updated: 11/12/2025

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1. Introduction

Welcome to ArcShift, LLC (“Company,” “we,” “us,” “our”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit or use:

  • Our website: www.arcshiftllc.com (the “Site”)

  • Any other related services, sales, marketing, or events (collectively, the “Services”)

By using our Site or Services, you agree to this Policy and our Terms and Conditions, and you consent to our use of cookies and analytics tracking as described below. You can manage your choices anytime in our cookie banner (“Cookie Settings”).

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2. Information We Collect

We may collect both “Personal Information” (information that can be used to identify you directly or indirectly) and “Non-Personal Information” (information that cannot be used to identify you).

Examples of information we collect include:

  • Contact Information: name, email address, phone number, mailing address, and message content you submit.

  • Account Information (if applicable): username, password, and communications with us.

  • Payment Information (if applicable): billing address and payment method details (processed by our payment provider).

  • Usage Data: IP address (processed with IP anonymization in analytics), browser and device type, pages visited, buttons clicked, session timing, referring URLs/UTM parameters, and error diagnostics.

  • Cookies and Tracking Technologies: small files that help remember preferences and measure how the Site is used.

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3. How We Collect Information

We collect information when you:

  • Register for an account or use our Services (if applicable).

  • Submit inquiries via email, contact forms, or other communication methods.

  • Make a purchase or request support (if applicable).

  • Interact with our Site (e.g., through cookies, log files, and analytics tools).

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4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, secure, and maintain our Site and Services.

  • Process payments and fulfill orders (if applicable).

  • Communicate with you, respond to inquiries, and provide support.

  • Personalize your experience and improve our offerings.

  • Analyze usage (traffic, performance, content effectiveness) and prevent abuse.

  • Comply with legal obligations (e.g., tax, accounting, or law enforcement requests).

  • We do not sell or “share” your Personal Information for cross-context behavioral advertising.

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5. Cookies and Other Tracking Technologies

We use cookies, local storage, pixels, and similar technologies to operate the Site and understand usage. You can accept, decline, or adjust preferences anytime using our cookie banner (“Cookie Settings”) or your browser settings.

5.1 Your Consent

By using the Site, you consent to our use of cookies and analytics as described here. You may change or withdraw consent at any time via our cookie banner (“Cookie Settings”) or your browser controls. The Site should still function, though some features may be limited.

 

5.2 Analytics (Google Analytics 4 – GA4)

We use Google Analytics 4 (GA4) to measure traffic and improve the Site. GA4 collects events (e.g., page_view), device/browser information, approximate location (country/region), session timing, and referrers/UTM parameters.

We configure GA4 to:

  • Anonymize IP addresses prior to storage.

  • Respect our data retention period (see §7).

  • Operate in analytics-only mode for this Site (no remarketing or audience sharing from GA4 to Google Ads).

Learn how Google uses data: https://policies.google.com/technologies/partner-sites

5.3 Managing Cookies

Most browsers allow you to block or delete cookies. See your browser’s help section for instructions.

5.4 Do Not Track

Browsers may send “Do Not Track” (DNT) signals. The Site currently does not respond to DNT signals. Use browser cookie controls to manage tracking.

 

6. How We Share Your Information

We do not sell or rent your Personal Information. We may share information in these cases:

  • Service Providers: trusted third parties that host the Site, provide analytics, security, or payment processing, under contracts that restrict their use of Personal Information.

  • Business Transfers: as part of a merger, acquisition, or asset sale.

  • Legal Requirements: where required by law or to protect rights, property, or safety.

 

7. Data Retention

We retain Personal Information only as long as necessary for the purposes in this Policy or as required by law. GA4 event data is retained for up to 14 months (or our configured retention) and then deleted automatically by Google. We may retain correspondence you send us to address requests and for legitimate business purposes.

 

8. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure. Please protect your credentials and notify us of any suspected unauthorized access.

 

9. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your Personal Information, such as:

  • Access your information.

  • Correction of inaccurate or incomplete information.

  • Deletion of your information (subject to legal exceptions).

  • Opt-out of marketing emails using “unsubscribe” in the email footer.

To exercise rights or ask questions, contact us through our Contact Us page (Subject: “Privacy Request”). We will verify and respond consistent with applicable laws and timelines. If we deny a request, you may have the right to appeal—submit “Privacy Appeal” via the same page. You can also manage cookies and analytics preferences at any time in our cookie banner (“Cookie Settings”).

 

10. Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect Personal Information from children under 18. If you believe a child has provided information, please contact us and we will delete it.

 

11. Third-Party Websites

Our Site may contain links to other websites we do not operate. This Privacy Policy does not apply to those third-party sites. Review their privacy policies before providing information.

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12. Changes to This Privacy Policy

We may update this Policy from time to time. The “Last Updated” date at the top reflects the latest version. Your continued use of the Site after changes become effective constitutes acceptance.

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13. U.S. State Privacy Disclosures (California, Colorado, etc.)

Categories collected in the past 12 months (for business purposes): identifiers (e.g., IP address), internet/usage activity (pages, interactions, referrers/UTMs), general geolocation (country/region). We do not sell personal information and do not “share” it for cross-context behavioral advertising.
Rights requests: U.S. residents may submit access/deletion requests via Contact Us (Subject: “Privacy Request”). We will verify requests as required by law and respond within statutory timeframes. To exercise state privacy rights or opt-out preferences, use our cookie banner (“Cookie Settings”) or submit a request via Contact Us. (Nevada) We do not sell “covered information” as defined by Nevada law; Nevada residents may submit opt-out requests through the same page.

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14. Contact Us

Questions or requests about this Policy? Reach us via our Contact Us page.

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